We encourage you to share feedback, travel stories, or queries via the interactive features of www.dreamholidayskerala.com. However, these data will not be used to

At certain points on the website, you may be asked to provide personal details like your email address or contact number. We assure you that any personal information shared with us will remain confidential and will not be disclosed to any other third party without your explicit consent.

All content on www.dreamholidayskerala.com, including layout, design, images, travel content, and graphics, is the intellectual property of the company unless stated otherwise. While you may link to our site with proper attribution, duplication or reproduction of any content, in part or in full, is not allowed without prior written permission.

This website and all its content are the sole property of www.dreamholidayskerala.com, protected under Indian and international copyright laws. Unauthorised use of any portion may result in legal action.

For any inquiries regarding the terms of service, website navigation issues, or privacy-related concerns, feel free to contact us at www.dreamholidayskerala.com or call us at +9142590404

All payments for bookings and travel services must be completed upon confirmation. If the transaction is unsuccessful or declined, the booking will not be processed. Incomplete payments will lead to the cancellation of your reservation.

You can cancel your travel package or booking before payment processing. Once payment is processed and confirmation is issued, the full cancellation policy as per the package will apply, and partial or full charges may be retained.

We reserve the right to suspend or terminate access to www.dreamholidayskerala.com at any time, without prior notice, especially in the case of misuse or violation of terms.

If you have any feedback or complaints about your travel services, please reach out to our support team at info@dreamkeralapackages.com or call us on 9142590404. We aim to resolve all concerns promptly and professionally.

We understand that travel preferences may evolve. If you've already booked a holiday package and wish to upgrade it to a more premium or extended version, you can do so by paying the difference. There's no need to pay the entire amount again. We support our customers in customising the travel experiences as per their convenience.

In case of cancellations:
1. If cancellation is requested within 24 hours of payment and before any bookings are confirmed, a refund (minus the processing/registration fee) can be initiated during banking hours.
2. If cancellation is requested after 24 hours of payment:

• You can choose to postpone your trip for a later date.
• You may transfer your travel credit to a friend or family member for the same or equivalent package value by submitting a formal request.
• The transferred individual can opt for a package of equal or greater value by paying the difference.
• Refunds are not applicable once the trip is confirmed or after availing of part of the service.
Refunds are not permitted for corporate bookings. However, the amount paid can be used within 12 months for a new trip by the same person or for the referred person.

Dream Holidays Kerala reserves the right to update or change these terms at any time. We encourage you to review them periodically. Continuous usage of our services will indicate your acceptance of the revised terms.