At Dream Holidays, we strive to deliver the best travel experiences. However, we understand that unforeseen circumstances may arise. If you're unable to proceed with a booked trip due to personal or official reasons, the following refund policy will apply:
If you wish to postpone or reschedule your trip, you can:
Your email address may be used only for :2. Switch to a different travel package (terms apply):
If the new package costs less, the remaining amount will not be refunded, but can be:
If you are no longer interested in travelling:
Your email address may be used only for :Note: These options are not applicable if your booking was made through a third-party travel loan or financing partner.
Option 1 (partial/full payment refund within 24 hrs) applies to all customers.
Option 2 (rescheduling or transferring) applies only to those who have paid the full package amount. If not fully paid, the balance must be settled to activate this option.
For corporate clients, any amount paid as per the invoice will not be refunded under any circumstances. However, the same amount can be used to book travel for the same or a different employee within 365 days from the payment date. We believe in transparency and clear communication to ensure a hassle-free travel experience for all our clients.
Dream Holidays reserves the right to update this policy and will post such updates on our official website. Continued use of our services after any changes signifies your acceptance of the revised terms. Please review this policy periodically.
Thank you for choosing Dream Holidays Kerala. We wish you memorable journeys and happy travels!
